The Civil Aviation Authority (CAA) is the UK aviation industry regulator. A regulator exists to protect the interests of the public. The CAA’s commitment is to ensure that this is central to all its work: in safety, market regulation and consumer protection, and in terms of the impact of aviation on the environment.
The UK aviation industry faces significant challenges going into the next decade. From global airlines and busy airports through to microlight pilots using grass strips, the pressures of economic recession, global competition, environmental issues, the threat of terrorism, and many other issues, as well as the regulatory environment, provoke a wide range of responses, which have to be managed within an interdependent, international network. The use of mobile technologies and collaboration tools helps the organisation to remain efficient and flexible, but with some employees rarely in the office, managing workplace devices can be complex.
The CAA has worked with Computacenter for more than 10 years to source a range of technologies, from servers to tablets. Since 2008, it has also provided maintenance services and deskside support. As well as helping to resolve problems, Computacenter’s onsite team are evolving as the CAA deploys new remote working and collaboration tools to provide effective support, advice and guidance on how to use these products.
Based on predictable costs and on-demand resources, the partnership with Computacenter enables the CAA to keep its workplace technologies aligned to the needs of the business. This helps enhance staff productivity and maximise the efficiency of the CAA.
Tags: Applications, Security, Storage Networking