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Global chauffeur firm chooses UPS Systems for complete standby power managed service

Critical IT servers, communications and building facilities protected from power outages.

 

Date: 24 Sep 2012

UPS Systems has supplied Carey Worldwide Chauffeured Services with a complete uninterruptible power supply, back-up generator and a continuous monitoring service, ensuring business operations remain unaffected by power outages.

Located in Brentford, Middlesex, Carey’s European headquarters experiences two or three major power cuts every year, often lasting for several hours.

Carey required a comprehensive UPS system that would allow critical IT servers, communication equipment and building facilities to continue operating normally during power cuts.

Following a building load test, UPS Systems recommended an 88kVA generator, 12kVA UPS, an Automatic Transfer Switch (ATS) panel and sequential start-up control for the building’s air conditioning units.

REMO®, a remote monitoring service was also supplied on the generator and UPS, alerting managers at Carey to power supply or equipment issues.

Consultation with UPS Systems’ design and installation team regarding the sizing and specification of the back-up generator also enabled Carey to minimise overall project expenditure.

Managed service

Tom Sperrey, managing director at UPS Systems commented, “From initial planning permission, design, specification, installation and on-going monitoring, UPS Systems was able to offer expert advice throughout the entire project. Our managed service approach towards standby power solutions enables clients such as Carey, who rely on the continuous operation of vital IT equipment and building services to remain operational at all times, even long after the initial installation has been completed.”

Greg Mendoza, vice president and general manager for Carey explained why the company chose such a comprehensive UPS system: “In this particular area of London we seem to suffer from power cuts. We’re a 24/7-business operation and our clients, many of whom have an annual spend running into millions, rely on our services. If we had any loss of power we’d simply be dead in the water!”

Mr. Mendoza continued, “We’d become invisible to the firm’s various electronic booking systems. Those bookings would simply go elsewhere. When you consider an average transaction may cost around £200, if you then multiply that figure by 20 or 30 that’s potentially a huge loss to the business. UPS Systems’ end-to-end solution and on-going managed service approach gives us peace of mind, allowing our drivers to stay on the road and keep the business running smoothly.”

Carey, and its sister company Embarque, is part of the Carey Global Network. The company carries out 1.5 million chauffeured trips every year and serves more than 650 cities in 70 countries worldwide. Its Chauffeur Network relies heavily on a number of critical servers that are linked to 300,000 reservation terminals at travel agencies, corporate travel departments and government agencies.

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