“Our customers are under pressure to reduce IT spend while complying with regulations that impact the storage and management of data,” said James Heller, marketing director, ScaleMatrix. “To help our customers meet these goals, we need to ensure that our services combine data and system high availability with efficiency and cost-effectiveness.”
The need for effective disaster recovery was highlighted last year when south Texas suffered a series of prolonged power outages. “The incident acted as a wake-up call for many businesses, as it impacted their ability to continue operating,” said Heller. “Four to six hours of downtime is manageable, but beyond this, organizations’ operations are significantly impacted.”
To ensure ScaleMatrix’s services would provide the business continuity demanded by its clients, the company needed to extend its disaster recovery capabilities while simplifying the provisioning and management of its private cloud services.
CA ARCserve forms the basis of a ScaleMatrix managed data security service that uses cloud storage to minimize costs. The company also uses the CA AppLogic® cloud platform to support its private cloud services.
“We selected the CA Technologies solutions as they are scalable, easy to configure and integrate, and require minimal support,” adds Heller. “They enable us to help organizations bring new services to market faster, comply with regulations and get more from their IT budgets.”
ScaleMatrix’s data security managed service integrates CA ARCserve with cloud storage offerings and an appliance-based solution to provide robust data availability at an affordable cost. The level of availability can be varied according to individual customer or system needs, from simple backup to high availability and various options in between.
In addition to its customer offerings, ScaleMatrix uses CA ARCserve to replicate its own systems and data between its San Diego and Texas datacenters – mitigating the impact of local events such as power outages or natural disasters.
In total, more than 100 terabytes of ScaleMatrix and customer data is protected across a wide range of systems. Recovery time varies from up to a day for those customers using basic backup services, to microseconds for those with real-time replication and failover.
The CA AppLogic cloud platform allows ScaleMatrix to establish and scale services very quickly, maximizing profitability while meeting customer demand for scalable and highly available services. ScaleMatrix has ‘wrapped’ a number of applications, including CA ARCserve, to create pre-defined services that can be provisioned with CA AppLogic’s drag and drop interface.
“The success of ScaleMatrix underscores the value that service providers get from partnering with CA Technologies to quickly bring new, scalable offerings to market,” said Steve Fairbanks, vice president, Data Management, CA Technologies. “CA Technologies enables them to do exactly that with ARCserve and AppLogic, which deliver reliable data protection and simplify the provisioning and management of cloud services.”