SolarWinds VoIP & Network Quality Manager monitors the performance of individual VoIP calls by analyzing call quality metrics available within the call detail record (CDR) and provides real-time alerts when critical thresholds are exceeded. Coupled with its proactive WAN performance analysis capability, VoIP & Network Quality Manager will allow IT pros to troubleshoot and solve VoIP problems faster and more effectively.
"VoIP call quality monitoring and troubleshooting are critical needs in any VoIP environment, but finding where the problem exists can be tedious and tricky if you can't see everything you need to analyze the situation," said Sanjay Castelino, VP and market leader, SolarWinds. "Now with SolarWinds VoIP & Network Quality Manager, IT pros will be able to search, filter and analyze call data with one seamless solution."
SolarWinds VoIP & Network Quality Manager can be deployed as a standalone product or fully integrated with SolarWinds Network Performance Monitor (NPM), offering IT pros the flexibility to target VoIP and WAN monitoring and troubleshooting or gain a unified view of network performance.
SolarWinds VoIP Network Quality Manager (formerly IP SLA Manager) Highlights:
· Monitor VoIP Call Performance - Monitor key VoIP metrics including jitter, latency, packet loss, and MOS by analyzing call detail records (CDRs) generated by Cisco(R) CallManager. With SolarWinds VoIP & Network Quality Manager, users can configure real-time VoIP network alert notifications when specific voice quality thresholds are violated and then search for potential patterns within the same region, timeframe or reason code to troubleshoot the issue.
· Troubleshoot VoIP Call Performance - Correlate individual call performance with corresponding network performance through the creation and association of IP SLA operations and CDRs.
· Search and Filter Call Detail Records - Search and filter on the data found in every call detail or call management record. Using the pertinent details behind the call, users can use VoIP & Network Quality Manager's advanced troubleshooting capabilities to determine just what caused that poor quality. VoIP & Network Quality Manager retains CDR information up to one month, enabling users to search and view historical VoIP call details.
WAN Performance Monitoring - Monitor WAN performance by tracking key edge-to-edge router performance statistics using Cisco IP SLA technology. In addition, VoIP & Network Quality Manager keeps an eye on key applications by analyzing the performance of the underlying network protocols, including DNS lookups, FTP, HTTP, TCP connect, and UDP jitter.